Returns And Refunds

THE PRODUCT WILL ONLY BE EXCHANGED IF:
  • Damaged
  • Dimensions are not standard
IN ORDER TO BE EXCHANGED A PRODUCT HAS TO BE:
  • In the same condition as it was dispatched
  • Returned with the original packing
  • Should not be further damaged
  • Returned with all the contents that were dispatched
  • Customer will bear the cost of sending the package back to Rici Melion or visit nearest Rici Melion Store.
  • The product to be exchanged must be of similar or extra amount than the product previously received.
  • Any item bought from Rici Melion website can be exchanged within 07 days of receiving it.
  • Return and exchange are applicable to local orders only. We will not exchange international order until the delivered item is faulty.
  • Rici Melion has the right to cancel the order for any reason such as item is out of stock, price error or the payment made through card has declined etc.
** The exchange policy will not be applicable during any kind of sale.
REFUND POLICY:
No refunds will be processed for Cash on Delivery orders. For credit card orders, the amount will be refunded after deduction of standard 2% bank charges via transfer in account only if we are unable to fulfill the order.
ORDER CANCELLATION POLICY:
Unfortunately we are unable to cancel the orders once the confirmation of the order is done. However, we do ensure timely delivery. In case of cancellation of order due to online security measures, if the card has been charged the payment will be reversed back to your card.