Returns And Refunds

THE PRODUCT WILL ONLY BE EXCHANGED IF:
  • Damaged
  • Dimensions are not standard
IN ORDER TO BE EXCHANGED A PRODUCT HAS TO BE:
  • In the same condition as it was dispatched
  • Returned with the original packing
  • Should not be further damaged
  • Returned with all the contents that were dispatched
  • Customer will bear the cost of sending the package back to Rici Melion or visit nearest Rici Melion Store.
  • The product to be exchanged must be of similar or extra amount than the product previously received.
  • Any item bought from Rici Melion website can be exchanged within 07 days of receiving it.
  • Return and exchange are applicable to local orders only. We will not exchange international order until the delivered item is faulty.
  • Rici Melion has the right to cancel the order for any reason such as item is out of stock, price error or the payment made through card has declined etc.
** The exchange policy will not be applicable during any kind of sale.
REFUND POLICY:
No refunds will be processed for Cash on Delivery orders. For credit card orders, the amount will be refunded after deduction of standard 2% bank charges via transfer in account only if we are unable to fulfill the order.